About this service
When an incident, alarm or emergency happens, reliable access matters. Our key holding service keeps a controlled set of keys available to authorised response officers, ready to attend your premises day or night.
Key holding shaped around your site
We begin by documenting your premises, access points and escalation requirements. That means every callout follows an agreed process designed for your building, people and operational priorities.
Peace of mind outside business hours
Our response officers can unlock, inspect and re-secure your property, reducing risk for lone workers and removing the burden of late-night attendance from your team.
Controlled access, not casual key storage
Key holding covers the controlled custody of physical keys, fobs or other devices used to operate a lock. Access information is handled on a need-to-know basis, with clear authorisation and handover procedures designed to protect both the premises and the integrity of the key set.
Useful for planned and unplanned access
As well as supporting alarm response, a key holder can facilitate agreed lock and unlock visits, provide authorised access for emergency contractors and help re-secure a property after an incident. Every use follows the site instructions and is recorded for the client.
